A few days back I received a text message that my Aadhaar card would be sent to me and that I can access it from their website a link of which was included in the message.
But when I tried to access it, even the enrolment number was not displayed properly (for example when I typed '4321', it displayed '1234').
I have experienced similar problems when trying to renew my passport and driving licence on line.
None of the Government websites seem to be consumer friendly.
It is nice to hear Government plans to digitalise our country but the reality is different.
It is important that efficient work ethics is instilled in employees in all Government offices. One of the best ways to do this would be to incorporate stringent recruitment and Performance Appraisal mechanisms consistently.
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