I had a very unpleasant experience this evening. I had placed order for my dinner via Swiggy at at 6.50 pm. My dinner was delivered at 9.30 pm. In the meantime, I called the delivery assistant; he gave reasons such as "my mobile got switched off", "I lost my two wheeler key" etc. When I asked Swiggy to cancel my order and return the amount, their customer care guy said that Rs 100 for the delay would be placed as coupon that I can use. I am not a shopping enthusiast who is interested in shopping using coupons etc. The delivery assistant who brought my dinner was impolite and wad shabby in his outfit. I have decided not to use Swiggy any more.
(Any single old man who has an inderstanding wife or daughter who cooks and serves affectionately is lucky).
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