Online ordering for food is is unavoidable to single senior cirizens like me. This mode is convenient as food is ready made and saves time and energy.
But one problem is the cost. Let me quote one example. A few minutes ago I ordered for grilled chilli sandwiches from Shree Mithai, a local restaurant, via Swiggy. The cost of the food item is Rs 130. But Swiggy charges Rs 226. Consumers pay nearly double the cost of food item. This applies to all food items.
I think it will be nice if our Consumer Rights Groups and Government Agencies intervene and fix this problem.
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