17 July 2021

Digital discomfort

Many of us depend on net banking for various reasons. But unfortunately if the system doesn't work well, it makes us handicapped.

Yesterday, I had paid some amount online to a grocery store. According to alert from the bank, the amount was credited into the store's account. But to my disappointment, the store informed to me that it hasn't received the amount. Hence I decided to check my account statement. 

When I tried to log in into net banking, my attempts were futile in spite of typing the correct password. As we all know, immediately after a certain number of attempts, the banks disable customer access and the account holder is mercilessly asked to contact the bank in person.

This is not the first time that such a thing has happened to me. It has been happening frequently. 

I think that there is some inefficient or indifferent rascal at the bank who handles net banking. Only if such employees are dismissed, banks will be able to function as they should. 

 

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About Me

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Chennai, Tamilnadu, India
I am a retired K-12 Education Management Professional. I have worked at different levels in K-12 school systems, textbook publishing, elearning and Education NGOs. I have held memberships in The Association for Science Education (UK), American Association of Physics Teachers and The Malaysian Institute of Physics. I hold a 1st class B Sc Degree in Physics followed by B Ed [English and Physical Science] and M A [Childcare and Education] degrees. My published works include 59 articles in teacher development magazines in India and the US and a book entitled `Creative Classrooms and Child Friendly Schools' (listed in Amazon). This book is almost an anecdotal account of my professional experience in six countries (including Cambodia where I worked as Technical Adviser to the Ministry of Education, Youth And Sports). I served as mentor in the Certificate of Teaching Mastery Program offered by Teachers Without Borders.